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Job Description
This role focuses on executing customer service performance initiatives and enhancing the effectiveness of Voice Customer analysis across the MENA region.
Skills Required
- Continuous Improvement
- Customer Service Management
- Data Analysis
- Effective Communication
- Strategic Planning
Qualifications Required
- +7 years experience in Customer Service Management
- Proficiency in English
- Proficiency in data visualization tools
Tags
Bahrein
DHL Express
Transportation & Logistics
continuous_improvement
customer_service
data analysis
first_choice_tools
performance_improvement